Controversial situation with KAMAZ dealer – on whose side is the truth?

Bloggers continue to help buyers of domestic commercial vehicles who find themselves in an ambiguous situation. This time, the focus is on a four-axle KAMAZ. The first problem when purchasing it from a dealer was a discrepancy in the documents. The sales contract indicated one weight, and when registering it, a completely different one. The intermediary center offered a way out of the situation - to cancel the registration, terminate the contract with the leasing company and bring the car back. Of course, all this must be done independently and at your own expense. Such documents are not as easy to draw up as it may seem at first glance. As a result, the owner of the KAMAZ decided to keep the car, just to start working as soon as possible. Then there were more difficulties.

Before leaving the dealership, lorry the window lifters broke, and the absence of the mandatory ERA-GLONASS system was also noticed. After some time, the air conditioner "failed" due to insufficient factory freon filling. The first winter, the air dryer and viscous coupling ceased to exist. The list does not end there. At 12 thousand km of "mileage", an oil leak was discovered from under the gearbox, a malfunction of the dump truck lock, "wear" and a crack in the frame. In fairness, it should be noted that the dealer completely resolved the issue with the "box". But there was a refusal regarding the subframe. Then we had to contact the media. The situation is controversial, because on the one hand, the owner talks about a design flaw or defect, and the dealer - about overload and improper operation. How the events developed and how this dispute ended, you can find out from the video on the YouTube channel "Fox Rules".